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What should you bring?

To make sure everything’s safe, secure and legal, we’ll always do a few different identity checks when you apply for a Cash ISA in branch. As well as electronic checks, that also means looking at physical identity documents.

Because of that, we’ll need you to bring the following when you pop in to open your account:

  • One document from Group A, and
  • One document from Group B, and
  • Your National Insurance number

If you cannot provide the above, please bring:

  • Two documents from Group B, and
  • One document from Group C, and
  • Your National Insurance number

It’s important to note that where a document appears in more than one list, it can only be used once. Always bring a separate document for each group.

Group A

These should show your full name and photograph (where applicable) and either your home address or your date of birth.

  • Current UK or EU passport
  • Current UK or EU driving licence. This may be a photo or non-photo version, and must show your current address. Full or provisional accepted
  • EEA member state identity card (Swiss cards also acceptable)
  • Northern Ireland Voter's Card
  • Blue Disabled Driver's Pass
  • Shotgun licence or Firearms certificate
  • DWP notification confirming your rights to benefits/state pension. This must be dated within the last year
  • HMRC tax notification (tax assessment, statement of account or notice of coding). This must be dated within the last year and cannot be a P45 or P60
  • UK birth certificate (for under 18’s only)

Group B

These must show your full home address.

  • Current UK or EU driving licence. This may be a photo or non-photo version, and must show your current address. Full or provisional accepted
  • DWP notification confirming your rights to benefits/state pension. This must be dated within the last year
  • HMRC tax notification (tax assessment, statement of account or notice of coding). This must be dated within the last year and cannot be a P45 or P60
  • Local Council rent card or tenancy agreement. We can’t accept documentation from a private landlord
  • Bank or building society statement dated within the last three months. Unfortunately credit cards and internet print outs cannot be accepted
  • A grant letter or student loan agreement from a Local Education Authority
  • A utility bill or prepayment certificate dated within the last three months. Unfortunately we can’t accept internet print outs
  • A mortgage statement from a recognised lender, dated within the last 12 months
  • Council tax bill valid for the current year
  • Solicitor's letter confirming house move within the last three months

Group C

  • DWP notification confirming your rights to benefits/state pension. This must be dated within the last year
  • HMRC tax notification (tax assessment, statement of account or notice of coding). This must be dated within the last year and cannot be a P45 or P60
  • Marriage/Civil partnership certificate
  • Police warrant card
  • Initial deposit by personal cheque. This must be drawn on an account which includes your name
  • Grant letter or student loan agreement from Local Education Authority
  • Blue disabled driver’s pass
  • HM Customs and Excise card
  • Deputyship Court Order from the Court of Protection
  • Enduring Power of Attorney or Lasting Power of Attorney registered and stamped by the Office of Public Guardian
  • Probate Registered Document (Grant of Probate/Letters of Admin)

What should you bring?

To make sure everything’s safe, secure and legal, we’ll always do a few different identity checks when you apply for a Children’s Account in branch. As well as electronic checks, that also means looking at physical identity documents for both the child and the adult signatory or signatories.

For the child, please bring either:

  • A UK birth certificate, or
  • Current UK or EU passport

For the adult signatory or signatories, please bring:

  • One document from Group A, and
  • One document from Group B

Or, if you cannot provide the above, bring:

  • Two documents from Group B, and
  • One document from Group C

It’s important to note that where a document appears in more than one list, it can only be used once. Always bring a separate document for each group.

Group A

These should show your full name and photograph (where applicable) and either your home address or your date of birth.

  • Current UK or EU passport
  • Current UK or EU driving licence. This may be a photo or non-photo version, and must show your current address. Full or provisional accepted
  • EEA member state identity card (Swiss cards also acceptable)
  • Northern Ireland Voter's Card
  • Blue Disabled Driver's Pass
  • Shotgun licence or Firearms certificate
  • DWP notification confirming your rights to benefits/state pension. This must be dated within the last year
  • HMRC tax notification (tax assessment, statement of account or notice of coding). This must be dated within the last year and cannot be a P45 or P60
  • UK birth certificate (for under 18’s only)

Group B

These must show your full home address.

  • Current UK or EU driving licence. This may be a photo or non-photo version, and must show your current address. Full or provisional accepted
  • DWP notification confirming your rights to benefits/state pension. This must be dated within the last year
  • HMRC tax notification (tax assessment, statement of account or notice of coding). This must be dated within the last year and cannot be a P45 or P60
  • Local Council rent card or tenancy agreement. We can’t accept documentation from a private landlord
  • Bank or building society statement dated within the last three months. Unfortunately credit cards and internet print outs cannot be accepted
  • A grant letter or student loan agreement from a Local Education Authority
  • A utility bill or prepayment certificate dated within the last three months. Unfortunately we can’t accept internet print outs
  • A mortgage statement from a recognised lender, dated within the last 12 months
  • Council tax bill valid for the current year
  • Solicitor's letter confirming house move within the last three months

Group C

  • DWP notification confirming your rights to benefits/state pension. This must be dated within the last year
  • HMRC tax notification (tax assessment, statement of account or notice of coding). This must be dated within the last year and cannot be a P45 or P60
  • Marriage/Civil partnership certificate
  • Police warrant card
  • Initial deposit by personal cheque. This must be drawn on an account which includes your name
  • Grant letter or student loan agreement from Local Education Authority
  • Blue disabled driver’s pass
  • HM Customs and Excise card
  • Deputyship Court Order from the Court of Protection
  • Enduring Power of Attorney or Lasting Power of Attorney registered and stamped by the Office of Public Guardian
  • Probate Registered Document (Grant of Probate/Letters of Admin)

What should you bring?

To make sure everything’s safe, secure and legal, we’ll always do a few different identity checks when you apply for an account in branch. As well as electronic checks, that also means looking at physical identity documents.

Because of that, we’ll need you to bring the following when you pop in to open your account:

  • One document from Group A, and
  • One document from Group B

If you cannot provide the above, please bring:

  • Two documents from Group B, and
  • One document from Group C

It’s important to note that where a document appears in more than one list, it can only be used once. Always bring a separate document for each group.

Group A

These should show your full name and photograph (where applicable) and either your home address or your date of birth.

  • Current UK or EU passport
  • Current UK or EU driving licence. This may be a photo or non-photo version, and must show your current address. Full or provisional accepted
  • EEA member state identity card (Swiss cards also acceptable)
  • Northern Ireland Voter's Card
  • Blue Disabled Driver's Pass
  • Shotgun licence or Firearms certificate
  • DWP notification confirming your rights to benefits/state pension. This must be dated within the last year
  • HMRC tax notification (tax assessment, statement of account or notice of coding). This must be dated within the last year and cannot be a P45 or P60
  • UK birth certificate (for under 18’s only)

Group B

These must show your full home address.

  • Current UK or EU driving licence. This may be a photo or non-photo version, and must show your current address. Full or provisional accepted
  • DWP notification confirming your rights to benefits/state pension. This must be dated within the last year
  • HMRC tax notification (tax assessment, statement of account or notice of coding). This must be dated within the last year and cannot be a P45 or P60
  • Local Council rent card or tenancy agreement. We can’t accept documentation from a private landlord
  • Bank or building society statement dated within the last three months. Unfortunately credit cards and internet print outs cannot be accepted
  • A grant letter or student loan agreement from a Local Education Authority
  • A utility bill or prepayment certificate dated within the last three months. Unfortunately we can’t accept internet print outs
  • A mortgage statement from a recognised lender, dated within the last 12 months
  • Council tax bill valid for the current year
  • Solicitor's letter confirming house move within the last three months

Group C

  • DWP notification confirming your rights to benefits/state pension. This must be dated within the last year
  • HMRC tax notification (tax assessment, statement of account or notice of coding). This must be dated within the last year and cannot be a P45 or P60
  • Marriage/Civil partnership certificate
  • Police warrant card
  • Initial deposit by personal cheque. This must be drawn on an account which includes your name
  • Grant letter or student loan agreement from Local Education Authority
  • Blue disabled driver’s pass
  • HM Customs and Excise card
  • Deputyship Court Order from the Court of Protection
  • Enduring Power of Attorney or Lasting Power of Attorney registered and stamped by the Office of Public Guardian
  • Probate Registered Document (Grant of Probate/Letters of Admin)